Okay

Welcome & thank you for your purchase!

Our themes are compatible with the latest versions of both WordPress and WooCommerce. Before contacting support make sure you have the latest versions of both installed.

We also update our documentation regularly so make sure the answer to your question can not be found within the documentation file for your Playne theme.


I will always respond to tickets as soon as I can. Usually this means within 1 business day.

Thanks!

  Public Ticket Activity

Paul M Firefox Issues   Updated 3 weeks ago   4   Cleayn - Clean & Sleek Woocommerce Theme Most recent comment from Mats: Hello sir, I tried to dig around on the internet but haven't found a solution just yet. Kind regards ANDY TITLE SIZE   Updated August 1, 2016   4   Symple - Clean & Minimal Landing Page Theme Most recent comment from Mats: Hello sir, That issue is related to something the GoDaddy plugin is doing with the file editor. You should contact GoDaddy regarding the issue with the editor. Kind regards Sarah Image Slider issues.   Updated June 17, 2016   4   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello miss, .slick-slide img { width:100%;height:auto; } .slick-slide .back-image { background:none !important; } Kind regards Sarah Header Issues   Updated June 15, 2016   5   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello miss, Look for the following inside style.Css: .image-blockquote {max-width:80px;} and change the 80px to a higher number. Kind regards cem jetpack   Updated June 14, 2016   2   Landy - Clean & Sleek Landing Page Theme Most recent comment from cem: Solved. I realized that my IQ Block Country Plugin was the reason for this error. Chad Social   Updated June 12, 2016   3   Cleayn - Clean & Sleek Woocommerce Theme Most recent comment from Mats: Hello sir, Sorry my bad! If you really want to add social icons please do the following: Unzip the file attached to this post. 1. Add customize-chad.php to the customizer.php file (located in ... Chad Adding additional buttons   Updated June 8, 2016   7   Cleayn - Clean & Sleek Woocommerce Theme Most recent comment from Chad: Perfect, thanks! Tomas Is there an overview for the shortcodes?   Updated June 1, 2016   2   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello sir, There isn't any documentation on the shortcodes plugin. However if you have any questions you are always free to ask them here. Kind regards Greg Testimonial Slider on Homepage   Updated May 24, 2016   2   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello sir, Do you have a live URL for me to check it out? Kind regards Trevor Customizations   Updated May 23, 2016   10   Typer - Striking Blogging Theme Most recent comment from Mats: Hello sir, Great! Glad I could be of service. Kind regards Greg Email Input in Header   Updated May 17, 2016   2   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello sir, Yes there is: http://docs.playnethemes.com/landy/#header18 Kind regards Michail "Show more" in custom homepage doesn't work   Updated May 17, 2016   2   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello sir, The "read more" isn't supposed to be used on those pages. The best thing you can do is create a seperate page (not a child page) with the full text on it and then link to it using a ... Shaun Meilak Homepage Spacing Between Each Feature   Updated April 28, 2016   6   Cleayn - Clean & Sleek Woocommerce Theme Most recent comment from Mats: Hello sir, I removed the sanitation of the info box. The sanitation caused html to be filtered out. Kind regards Chad Disabling/Removing Reviews Tab   Updated March 21, 2016   2   Cleayn - Clean & Sleek Woocommerce Theme Most recent comment from Mats: Hello sir, Go to "includes" / "framework" / "woocommerce" / "woo-functions.php". Look for: /*-----------------------------------------------------------------------------------*/ /* 10. ... Johanna Double responsive menu   Updated March 16, 2016   3   Landy - Clean & Sleek Landing Page Theme Most recent comment from Mats: Hello miss, Glad you are enjoying the theme! Fixed the issue for you :) Kind regards
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